Repair Terms & Conditions |

Repair Terms & Conditions

The coverage status initially indicated for your unit may not be the final coverage status for the repair.
Issues covered by Apple’s 1 year limited warranty or AppleCare Protection Plan will be diagnosed and repaired free of charge
Accidental damage (including liquid spills) is not covered by warranty or Applecare.
Data recovery is NOT covered by warranty or Applecare, even for in-warranty failures
Issues in warranty caused by non-Apple components are not covered (billed hourly)
Non-covered diagnostics will be subject to a fee of $75
Non-covered repair will be billed at $60/hour
Cancelled repairs repairs may be subject to a $50 restocking fee or the cost of the part, whichever is less
While we take reasonable measures to preserve data, MacXprts is not responsible for data lost during the repair process
Data backup is ultimately the responsibility of the customer
At the customer’s request, iCafe will perform a backup of the customer’s data. Please inquire about options for data backup, or read about our options here
MacXprts reserves the right to reset user passwords when required by the repair process
MacXprts will run software update. If you do not wish to have your software updated, please indicate this to staff upon dropping off your computer.
Equipment left past 14 days after diagnostic or repair will be subject to a $10/day storage fee
Equipment left past 30 days becomes the property of MacXprts